Privacy Policy

Privacy Policy – Kool Vibez

At Kool Vibez, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services. By using our website, you agree to the terms described in this policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions remain consistent regardless of whether they appear in singular or plural form.

Definitions

  • Account – A unique profile created by you to access specific features or services on our platform.

  • Affiliate – Any organization that is directly or indirectly controlled by, controls, or is under common control with Kool Vibez.

  • Company – Refers to Kool Vibez, DHA Main Boulevard, Super Town, Lahore, Punjab, Pakistan (referred to as “Kool Vibez”, “we”, “us”, or “our”).

  • Cookies – Small text files placed on your device to enhance your browsing experience.

  • Country – Refers to Pakistan.

  • Device – Any internet-enabled device like a smartphone, computer, or tablet used to access our services.

  • Personal Data – Any data that can identify you directly or indirectly.

  • Service – Refers to our website and all related services offered through it.

  • Service Provider – Third-party vendors who process data on our behalf.

  • Third-party Social Media Service – Platforms like Facebook, Google, or Instagram used for logging in or registering.

  • Usage Data – Data collected automatically from your interaction with our website (e.g., IP address, browser type, session duration).

  • Website – Kool Vibez’s official site, accessible at: https://kool-vibez.com

  • You – The individual or entity accessing our services.

2. What We Collect

Personal Data

While using our site, we may collect information including but not limited to:

  • Email address

  • Contact number

  • Name

  • Purchase history

  • Any other details you provide during account registration or checkout

Usage Data

This includes technical information like:

  • Your IP address

  • Browser type and version

  • Pages visited and time spent

  • Device identifiers

  • Access times and dates

Data from Social Platforms

If you log in via platforms like Google, Facebook, or Instagram, we may receive information like:

  • Your profile name and email

  • Public profile photo

  • Contact list or activity (if allowed)

3. How We Use Your Information

Kool Vibez may use your information to:

  • Provide, manage, and improve our services

  • Process and fulfill your orders

  • Manage user accounts

  • Send updates, promotional content, and service notifications

  • Respond to queries and support requests

  • Enhance website functionality and security

  • Analyze trends and user behavior to improve marketing efforts

  • Ensure compliance with legal obligations

4. Sharing Your Information

We may share your data under the following conditions:

  • With Service Providers: To operate our platform, analyze performance, or manage communications.

  • For Business Transfers: If Kool Vibez is acquired, merged, or involved in a business transaction, your data may be transferred.

  • With Affiliates: Data may be shared with our affiliated entities under the same privacy standards.

  • With Business Partners: For offering exclusive deals, bundles, or services in collaboration.

  • With Other Users: Any information shared in public areas may be visible to others.

  • With Consent: We may share your data with third parties when you have given explicit permission.

5. Retention of Data

We retain your personal data only as long as needed:

  • To fulfill the purposes set in this policy

  • To comply with legal obligations

  • To resolve disputes and enforce our terms

Usage Data may be kept for internal analytics, unless longer retention is legally required.

6. Data Transfer

Your information may be transferred and stored outside your region or country. By using our services, you consent to this transfer, provided that your data is treated securely and in line with this policy.

7. Deleting Your Data

You can:

  • Log into your account and delete/update your data

  • Contact us directly to request data deletion, correction, or access

Please note: Some data may be retained for legal or administrative reasons.

8. Legal Disclosure

We may disclose your personal data if legally required to:

  • Comply with the law or legal processes

  • Protect Kool Vibez’s rights and property

  • Investigate potential violations or fraud

  • Ensure safety of users or the public

  • Protect against legal liabilities

9. Security of Your Information

We prioritize the safety of your data using secure technologies. However, no online method is 100% secure. While we take reasonable precautions, absolute security cannot be guaranteed.

10. Children’s Privacy

Our services are not directed at users under 13. We do not knowingly collect data from children. If you believe your child has shared personal information with us, contact us immediately.

11. Links to Third-Party Sites

Our website may contain external links. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before submitting any personal data.

12. Updates to This Policy

We may revise this policy occasionally. Any updates will be posted on this page with a new “Last Updated” date. Major changes will be communicated through email or a website notice.

13. Contact Us

If you have questions about this Privacy Policy, you can reach us at:

Email: koolvibezbymhk@gmail.com
Phone: +92-304-4152000